Refund Policy

Payment Terms and Refund Policy

Unless otherwise expressly agreed in writing by TRADERZ HUT, full payment for participation in a Program is required at the time of registration. In the case of Programs that include a trial window, such trial window shall be made available only after the full payment. During the trial window, upon a request by the Student, and to the satisfaction of TRADERZ HUT, TRADERZ HUT may choose to refund the Program Fees paid, subject to such charges as may be decided from time to time. Once the trial window has closed, there will be no refund allowed for any reason whatsoever.

It is the sole responsibility of the user enrolling into a Program to check the accuracy of, and evaluate the suitability and relevance of, the Program elected. The enrolment into a Program is non-transferable.

To make payment for any Program or to purchase any services or products offered by TRADERZ HUT through the Platform, you must have internet access and a current valid accepted payment method as indicated during sign-up (“Payment Method”). TRADERZ HUT does not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms of such a payment provider.

You agree that in case TRADERZ HUT’s third-party payment provider stores any such information, TRADERZ HUT will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and TRADERZ HUT is in no way liable for any such losses and is neither responsible to reimburse/make good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform.

Failure to pay may result in withdrawal of your access to a Program. Depending on where you transact with us, the type of payment method used and where your payment was issued, your transaction with us may be subject to foreign exchange fees or exchange rates. TRADERZ HUT does not support all payment methods, currencies or locations for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrollment/purchase.

You may cancel your enrolment at any time. No refund will be made once the payment (in part or whole) for a Program has been made. We do not provide refunds for the lack of usage or dissatisfaction.

Use of Programs

TRADERZ HUT reserves the right to cancel or reschedule any Program or live lectures/webinars or to alter, modify or rearrange the schedule of topics, as well as the point value or weight of assignments, tests, quizzes, exams, projects and other such evaluations of progress. You also understand that TRADERZ HUT, at its sole discretion, may limit, suspend, or terminate your use of the Platform or Programs and/or all TRADERZ HUT-provided services related to the Programs, such as access to TRADERZ HUT coaches or support services, evaluation services, or certifications. You also understand that TRADERZ HUT may modify or discontinue all services related to its Programs at its sole discretion. You agree that TRADERZ HUT shall not be liable to you or to any third party for any such modification, suspension or discontinuance. Nothing in these Terms shall be construed to obligate TRADERZ HUT to maintain and support the Platform or Programs or any part or portion thereof or any associated services.

If you no longer wish to use any Program, you may terminate your participation by giving notice to TRADERZ HUT.

Participants of TRADERZ HUT online live, recorded lectures and webinars shall be provided access to such classes via email. You agree not to share such access with any third party. If you are unable to attend an online live lecture/webinar, please provide TRADERZ HUT with prior intimation regarding this.